Code of Conduct

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Last updated: January 6th 2026

Admission and Age Restrictions:

Guests under 16 years of age are not permitted in the theater after 6:00 p.m. unless accompanied by a parent or guardian that is 21 years or older, with a valid government issued I.D. showing matching photograph and date of birth. Parents or guardians accompanying guests under 16 must stay in the facility and auditorium for the duration of the visit.
Photo I.D. with proof of age may be requested by Warehouse Cinemas staff at any time. Any I.D. presented for proof of age must include both the guest’s date of birth and photograph. Management reserves the right to refuse any I.D. it deems invalid or insufficient in its sole discretion.
For the safety and comfort of all guests, management may, at its discretion, refuse service or ask guests to leave the premises.

Ratings Policy:

For films rated “R” by the Motion Picture Association of America (MPAA):
Guests Ages 0-5 : Not permitted to attend R-rated features.
Guests Ages 6-16 (and 17 without valid proof of age): May purchase one ticket and attend an R-rated feature only if accompanied by an adult age 21 or older who is present for the same showing.
Guests Age 17 (with valid proof of age): May purchase one ticket and attend an R-rated feature unaccompanied by an adult.
Guests Age 18+ (with valid proof of age): May purchase multiple tickets and attend an R-rated feature.
There is no age restrictions for films rated G, PG, or PG-13.

Ticketing and Seating:

Pricing: Child, senior, and military ticket types are offered at rates different from standard adult admission. Ticket prices are subject to change without notice and may vary by showtime, format, or special engagement. Ticket type availability may vary by performance, feature, or special event.
Children under age 2 are admitted free of charge, but must remain seated on an adult’s lap.
Child tickets are valid for guests ages 2 through 11.
Senior tickets are valid for guests 60 years of age or older.
Military tickets are available to active duty and retired military personnel with valid government issues identification proving military personnel status.

ADA Seating & Companion Pass:

Warehouse Cinemas is ADA compliant and handicap accessible. All seating designated as “handicapped” has the wheelchair symbol and is reserved for the disabled and their companions.
Assistive listening and closed-caption devices available upon request.
Service animals trained to perform tasks are welcome. We reserve the right to remove a guest if their service animal causes a disturbance. No other pets, including emotional support animals, are permitted.

Safety, Security, and Prohibited Items:

Surveillance cameras may be used for the safety of guests and staff.
In the event of an emergency, please follow staff instructions immediately.
Backpacks/Packages/Bags: All guest belongings, including backpacks, packages and a variety of large bags, are subject to search upon entry.
Skateboards, Hoverboards, and Similar Devices: Skateboards, Hoverboards, Scooters, Bikes, and similar devices are not permitted on theater property. These items present safety hazards to our guests and staff. Staff will not store or hold these items for guests and guests will be asked to remove them from the property entirely.
Outside food or beverage is not permitted.
Weapons or objects that resemble weapons are not permitted on theater property.
Laser pointers, balloons, confetti or loud devices are not permitted on theater property.

Lost and Found:

· Warehouse Cinemas is not responsible for lost, stolen, or recovered personal items. Before leaving the theater please check around your seat for personal belongings. Staff members will be available to assist with lost and found inquiries when needed.

Warehouse Cinemas reserves the right to modify its admission policies at any time to ensure the safety of our guests and employees.

Film Theft:

The use of recording devices (including cameras, video recorders, sound recorders, and similar devices) is strictly prohibited within all Warehouse Cinemas auditoriums.

Personal Communication Devices:

Warehouse Cinemas asks that guests refrain from using cell phones, tablets, smartwatches, or other electronic communication devices once the previews begin. Device use during a film can distract other guests and disrupt the viewing experience. Screens should be silenced, dimmed, and put away for the duration of the show.

No Solicitation:

Smoking or Vaping:

Smoking and/or vaping of any kind is prohibited inside the establishment. The use of tobacco products, including smoking, smokeless & e-cigarettes, vapes is permitted only in designated areas on theater property.

Alcohol and Substance Use:

Guests who appear to be under the influence of alcohol and/or drugs will not be permitted to enter or remain on theater property.
Possession or consumption of alcohol by anyone under the age of 21 is strictly prohibited.

Dress Code

All guests must be fully clothed and wearing appropriate attire while on theater property.
Apparel or accessories with obscene or offensive language or imagery that may cause disturbance or discomfort to others (in our sole discretion) are not permitted.
Masks, hoods, or full face coverings are prohibited, except when required for verified medical or religious purposes.
Costume props or accessories that resemble weapons are strictly forbidden.
Guests whose attire violates this policy may be asked to modify their clothing or leave the premises without refund.

Disruptive or Disorderly Conduct:

Engaging in fighting, intimidating, harassment, or any form of disorderly or disruptive behavior toward staff or other guests is strictly prohibited.
The use of threatening, abusive, or offensive language or gestures will not be tolerated.
Vandalism, or destruction of property is prohibited on all theater premises, including parking areas.
Thank you for helping us maintain a safe, respectful, and enjoyable environment for all guests and employees.
For questions or concerns, contact: social@warehousecinemas.com